Privacy Policy
Last Updated: June 2, 2023
Instant Man And Van Removals (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website at https://instantmanandvanremovals.co.uk (the “Site”).
Please read this Privacy Policy carefully. By using our Site, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with these terms, please do not use our Site.
1. Information We Collect
We collect and process the following types of information about you:
1.1 Personal Information
Personal information is information that can be used to identify you. We may collect and process the following personal information:
Contact information, such as your name, email address, and phone number.
Billing information, such as your billing address and payment information.
Any other information you provide to us when you contact us or fill out a form on our Site.
1.2 Non-Personal Information
We may also collect non-personal information when you visit our Site, which is information that cannot be used to identify you. This may include:
Technical information, such as your IP address, browser type, and operating system.
Usage data, such as the pages you visit, the time you spend on our Site, and the links you click.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide you with the services you request, such as arranging a removal service.
To communicate with you, including responding to your inquiries and providing updates on your service.
To process payments and manage your account.
To improve our Site and services, including analyzing usage data to identify trends and optimize user experience.
To send you promotional materials and newsletters, if you have consented to receive them.
To comply with legal obligations and protect our rights and interests.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
With service providers, who help us operate our Site and provide our services. These providers may only use your information for the specific purpose for which it was provided.
With law enforcement or regulatory authorities, if required by law or if we believe doing so is necessary to protect our rights or the rights of others.
In connection with a sale or merger of our business, in which case your information may be transferred to the new owner.
We will not sell or rent your personal information to third parties for marketing purposes without your consent.
4. Cookies and Similar Technologies
Our Site uses cookies and similar technologies to enhance your user experience, collect non-personal information, and provide personalized content. A cookie is a small text file that is stored on your device when you visit a website. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our Site.
For more information on how we use cookies, please read our Cookie Consent below.
5. Your Rights and Choices
You have the following rights with respect to your personal information:
Access: You can request access to your personal information that we hold.
Rectification: You can request that we correct any inaccurate or incomplete personal information.
Erasure: You can request that we delete your personal information, subject to certain legal restrictions.
Restriction: You can request that we restrict the processing of your personal information.
Object: You can object to the processing of your personal information for direct marketing purposes.
To exercise any of these rights, please contact us using the contact details provided below.
6. Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
7. Children’s Privacy
Our Site is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Instant Man And Van Removals
Email: office@instantmanandvanremovals.co.uk
COOKIE Consent
Instant Man And Van Removals uses cookies and similar technologies on our website at https://instantmanandvanremovals.co.uk (the “Site”) to improve your user experience, collect non-personal information, and provide personalized content. By using our Site, you agree to our use of cookies in accordance with this Cookie Consent.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, track your activity on the website, and provide personalized content.
How we use cookies
We use cookies for the following purposes:
Necessary cookies: These cookies are essential for the Site’s functionality and cannot be disabled. They include cookies that enable you to log in to secure areas of our Site and use a shopping cart.
Performance cookies: These cookies help us analyze the performance of our Site, understand how visitors use the Site, and improve its functionality. For example, they show us which pages are most frequently visited and identify any errors or slow-loading pages.
Functionality cookies: These cookies allow our Site to remember choices you make, such as your language or region, and provide enhanced features. They may also be used to remember changes you have made to text size, fonts, and other customizable parts of the Site.
Targeting cookies: These cookies track your browsing habits and enable us to show you advertising that is more relevant to your interests. They may be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Managing cookies
You can control the use of cookies through your browser settings. Most browsers allow you to view, manage, delete, and block cookies for a website. Please note that if you block all cookies, some features of our Site may not function properly.
For more information about how to manage and delete cookies, visit the help pages of your browser:
Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari
Third-party cookies
We may use third-party cookies from service providers, such as Google Analytics, to help us analyze the performance of our Site and improve its functionality. These third-party cookies are subject to the privacy policies of the respective service providers.
To opt-out of Google Analytics cookies, you can use the Google Analytics Opt-out Browser Add-on.
Changes to this Cookie Consent
We may update this Cookie Consent from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Cookie Consent on our Site. We encourage you to review this Cookie Consent periodically to stay informed about our use of cookies.
Contact us
If you have any questions or concerns about our use of cookies, please contact us:
Instant Man And Van Removals
Email: office@instantmanandvanremovals.co.uk